What makes Big Q Auto Repair different from other local shops?

Big Q Auto Repair stands out through radical transparency, sending photos and videos of every repair, and always prioritizing your trust and safety over maximizing today’s bill.

Do you serve both the Santa Monica and Signal Hill areas?

Yes. Our Santa Monica shop serves Venice and West LA, while our Signal Hill location covers Long Beach and the surrounding neighborhoods.

How does your warranty work for repairs?

We provide a nationwide warranty with every repair, including free towing within 3 miles, so you can drive with peace of mind wherever you go.

Will I get proof of the work being done on my car?

Absolutely. We document every repair with photos and videos and send them directly to you before any work is authorized. Your approval is required for every job.

Are you open on Sundays or after hours?

Yes. Big Q Auto Repair is open seven days a week, including Sundays from 9 AM to 4 PM, to serve busy families and commuters.

About Us | Big Q Auto Repair | Santa Monica, CA

Big Q Auto Repair was founded to raise the standard of trust in the auto repair industry. Led by Rick J., who brings over 30 years of hands-on experience and national consulting expertise, our mission is simple: deliver honest, relationship-driven service every time. With locations in Santa Monica and Signal Hill, we proudly serve surrounding communities with transparency at the core of everything we do. Every repair is documented with photos and video, so you see exactly what your vehicle needs. We back our work with a nationwide warranty and prioritize long-term relationships over short-term profits—because integrity should never be optional.

At Big Q Auto Repair, we operate as a true one-stop shop for drivers who value clarity and consistency. From routine oil changes to complex transmission and diesel diagnostics, every service follows a transparent process designed around your approval and understanding. We include safety inspections with maintenance visits and share findings digitally for full visibility. Open seven days a week, we serve busy families and commuters who need reliable scheduling and dependable results. Our “relationship over ticket” philosophy means we focus on protecting your vehicle, your budget, and your peace of mind—today and for years to come.

What makes Big Q Auto Repair different from other local shops?
Big Q Auto Repair stands out through radical transparency, sending photos and videos of every repair, and always prioritizing your trust and safety over maximizing today’s bill.
Do you serve both the Santa Monica and Signal Hill areas?
Yes. Our Santa Monica shop serves Venice and West LA, while our Signal Hill location covers Long Beach and the surrounding neighborhoods.
How does your warranty work for repairs?
We provide a nationwide warranty with every repair, including free towing within 3 miles, so you can drive with peace of mind wherever you go.
Will I get proof of the work being done on my car?
Absolutely. We document every repair with photos and videos and send them directly to you before any work is authorized. Your approval is required for every job.
Are you open on Sundays or after hours?
Yes. Big Q Auto Repair is open seven days a week, including Sundays from 9 AM to 4 PM, to serve busy families and commuters.